Rule #1 of online review management: Always respond. Our team manages and responds to each of our client’s online, social, and app-based feedback from both customers and employees with the goal of improving brand and workplace reputation and increasing sales. As an extension of your team, we stay on top of reviews so that you can focus your time back on your business.
Engaging with peer review sites gives you the opportunity to continue shaping a customer’s experience, and to influence the buying habits of would-be customers doing research before they spend.
Search engines reward sites with review responses. Businesses that value customer reviews gain an SEO advantage in both credibility and ranking.
Business owners who do not address reviews can be seen as callous by potential customers. ICUC’s global team assures that your reviews are handled promptly and thoughtfully.
-94.3% of potential buyers avoid business with negative reviews.
-93% of consumers check online reviews before purchasing.
-63% of the searching check google for business reviews before shortlisting.
-72% of online shoppers trust google reviews.
With the click of a button, your customers can make or break your business. We are experts in removing Google reviews that are intended to tarnish the reputation of businesses. We will ensure that you benefit from Google reviews and help you regain your brand image.
We have effective methods and strategies for Google review removal against derogatory and scathing feedback. Our expertise in permanently deleting negative feedback from the online review platforms is unmatched. Our success rate pertains to unfair content—content that shouldn’t be there in the first place.
We believe in being upfront and honest—no smoke, no mirrors. That’s why we’re laying out our Terms and Conditions in plain black and white, with no fine print and no hidden catches. What you see is what you get. So read on with confidence, knowing we mean every word.