About Review Management

Let’s be honest, which restaurant would you choose?

Negative reviews stand between you and business growth.

If search results for your business bring up negative reviews, review management is a valuable solution.

Think about your own experiences as a customer. Chances are you’ve turned to Google to research businesses in your area before making purchasing decisions.

The last time you looked up a company, did you read online reviews? What did those reviews tell you about the business in question? Did the business seem trustworthy? Or was a particularly bad Google review part of the picture?

That’s what your customers do as well - even the slightest review difference makes the difference.

When just one negative review is posted, as many as 22% of consumers will consider shopping elsewhere.

So that’s 1 out of every 5 customers going elsewhere - we can stop that from happening by removing the Negative review.

The Connection Between Google Maps and Google Reviews

When someone searches for the location of your business, or they look for businesses in a specific area, and yours is among the results, your Google reviews will display along with Google Maps. The first thing a user will see is your business’ star rating along with the rest of the Google Maps profile. Then, after clicking on your business, they can select the “Reviews” tab, which will open up the reviews page.